December 2016 WOW! Highlight of the Month
Ana has been with the Ronkonkoma office since April. Recently, a call was transferred to her supervisor after Ana helped a member set up a trip. The member wanted to tell Ana's supervisor about her scheduling experience. She mentioned that Ana was "very professional and followed protocol beautifully". The member stated that she normally gets a little anxious when she calls in for transportation but that Ana calmed all of her nerves and gave her an incredible experience. The member went on to say that Ana has "made her week"!
Congratulations to Ana, our December WOW! Experience Highlight of the Month.